Privacy Policy for SR Home Massage & Spa
At SR Home Massage & Spa, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or book our services.
By using our services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We collect both personal and non-personal information to provide our services efficiently and improve user experience:
Personal Information: When you book a service, we may collect your name, email address, phone number, and address.
Health Information: To ensure that we provide you with the best possible massage therapy, we may collect relevant health details, such as medical conditions or preferences.
Payment Information: We use secure payment gateways to process your payments, and your payment data is collected directly by these third-party services.
Non-Personal Information: We may collect information like your browser type, device details, and IP address for statistical purposes and to improve our website functionality.
How We Use Your Information
Your information is used for the following purposes:
Service Fulfillment: To book, confirm, and provide the massage and spa services you request.
Communication: To send you appointment reminders, promotions, and updates related to our services.
Improvement of Services: To enhance user experience, analyze website usage, and troubleshoot any technical issues.
Marketing: We may use your email address to send occasional newsletters, special offers, and updates, but you can opt out at any time.
Data Protection and Security
We take reasonable steps to ensure the safety and confidentiality of your data:
Encryption: All personal information, including payment details, is transmitted through secure channels (SSL encryption).
Access Control: Only authorized personnel within SR Home Massage & Spa have access to your personal information.
Data Retention: We only retain your personal data as long as necessary to fulfill our services or as required by law.
Third-Party Services
We may share your data with third-party providers to assist us in delivering our services, such as:
Payment Processors: Secure payment gateways to process your transactions.
Service Providers: We may use third-party companies to facilitate bookings, email communications, and other administrative functions.
These third-party services are subject to their own privacy policies. We do not control how they handle your data, so we encourage you to review their privacy practices.
Cookies and Tracking Technologies
Our website uses cookies to improve user experience. These are small files placed on your device that help us analyze website traffic and optimize the site’s functionality.
Types of Cookies Used:
Essential Cookies: Necessary for basic website operations.
Performance Cookies: Help analyze website traffic and improve user experience.
Targeting Cookies: Used for personalized marketing purposes.
You can manage your cookie preferences through your browser settings.
Your Rights
As a user, you have the following rights regarding your personal data:
Access: You can request a copy of the personal data we hold about you.
Correction: If any of your information is incorrect, you can request updates or corrections.
Deletion: You can request that we delete your personal data under certain circumstances.
Opt-Out: You can opt out of marketing communications at any time by following the unsubscribe link in our emails.
Children's Privacy
Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe we have collected data from a child, please contact us immediately.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and we will update the “last revised” date at the top of this page. Please review this policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or our data practices, feel free to contact us:
Phone: +971 55 909 8300
Address: Al Nahda St – Al Nahda – Sharjah